ReminderPro Office is a single-line system that handles up to three unique outgoing message templates and allows people to confirm calls, replay messages, leave messages for you, and transfer to a live person during office hours.

• ReminderPro's Message Maker lets you build customized messages that can include additional information such as directions to your office, new products or services offered, special instructions and more.

• Create and display message scripts on screen for easy reference when recording

• Automatic name pronunciation options:
  • Library of over 20,000 names
  • Options to say “you” for unrecorded names
  • Text-to-speech to pronounce unrecorded names

• Answering machine options:
  • Leave messages only on answering machines
  • Only leave a message after trying to reach a live person
  • Deliver a separate message to answering machines

• Detailed Family Message option combines duplicate calls to a single household and includes appointment details for each person

• Call Results report can be directed to printer, file or email automatically following a call session. All reports can be printed to file.

• Call session reports are archived and can be printed for any date range.

• System Security option allows you to restrict or limit access to ReminderPro or just to the System Setup options.

Product Features

Message Maker - Allows you to build customized data-driven messages that can also include additional information such as directions to your office, new products or services offered, special instructions, or any important information.

Customized touch-tone response options provide detailed reports and telephone survey capability - ReminderPro Select and Enterprise let you assign up to 10 different touch-tone response options for each message. "Status" option allows you to assign the description of your choice to any touch-tone response for custom Call Results reporting. "Jump" option allows people to use their touch-tone phone to access only the additional information they need, Both of these touch-tone response options give you the capability to create message "trees" and conduct telephone surveys automatically.

Complete call session archive - Call session reports are archived and can be printed for any date range.

Advanced System Security - System Security options allow you to restrict or limit access to ReminderPro, helping prevent unauthorized setup changes and assisting with HIPAA compliance.

Industry standard technologies provide unparalleled compatibility and call-handling - The finest hardware available (such as Dialogic® voice hardware), coupled with Microsoft's TAPI standard, ensures exceptional accuracy in message delivery, excellent voice quality and future compatibility. Handles virtually any type of telephone response - fax machines, operator messages, answering machines, and more.

Enhanced name pronunciation options - Record names in your own voice, use "you" for unrecorded names, access the prerecorded library of over 20,000 names, or allow the built-in text-to-speech option to pronounce names automatically.

Detailed family messages - Combines duplicate calls to a single household into one call and includes appointment details for each person.

Unlimited language/dialect capabilities - All messages, greetings, and phrases can be recorded in as many languages (or dialects) as you require. Perfect for matching demographics with messages.

Works with standard phone systems, no separate phone required - Connect to ReminderPro easily from your existing telephone to record, play back, or change greetings, names, and message elements.

Compatibility with schedulers, databases, and management software - Custom Data Import program securely transfers data into ReminderPro from your scheduler or management software and schedules personalized calls automatically.

ReminderPro Enterprise offers a cost effective solution for multiple locations - License the Multi-Site Utility for each location to provide remote access to incoming messages as well as automated reporting to each location via fax or email.

Specifications

ReminderPro can fulfill all your outbound calling and messaging needs at a competitive price.

Quality Assurance

ReminderPro is TAPI-based, which allows the use of many different voice processing solutions, including Dialogic voice hardware. ReminderPro is user-installable into most Windows® systems. Dialogic's patented PerfectCall™ technology analyzes outgoing call status quickly and accurately, and ensures reliable message delivery. Crystal-clear voice quality is guaranteed!

Support

ReminderPro Office includes ninety days of toll-free telephone training and support. ReminderPro Select and Enterprise include 6 months of toll-free telephone training and support. Courteous and knowledgeable, our technical staff guide you from complete system setup to actual calling. On-site installation and training is recommended for integration to Unix-based systems. ReminderPro also includes a comprehensive User's Manual and on-screen What's This? help.

Reliable Hardware, Flexible Software

ReminderPro can interface to virtually any software program. We currently interface with over 400 programs. Typical formats include:

MS SQL
Any ODBC source
Oracle
HL7
XML
MDB (Visual Basic, ACCESS)
Pervasive/Btrieve
Paradox
FoxPro
ASCII (fixed and delimited)
Dbase lll, lV

For more information about bridging your scheduling, database or management software to ReminderPro please see our support page.

ReminderPro System Requirements

• 1.5GHz processor or faster
• 1GB (or more) of memory
• 750MB available hard disk space
• DVD or CD-ROM drive
• SVGA (or higher resolution) monitor
• Microsoft Mouse or compatible pointing device
• Available 32-bit or 64-bit PCI slot with room for a 4" x 7" voice card 
• Windows XP Professional SP2 or higher
• Analog phone line (as used with a modem or fax)