TUCSON, AZ – June 1, 2007 – JulySoft, leading provider of doctor-to-patient
communication solutions, announces the release of LabRetriever 4.0, the interactive
lab results inquiry system that provides patient access to lab test results via
the telephone.
LabRetriever provides patients with confidential access to lab test results and
follow-up instructions through the use of a unique personal identification number,
as well as the additional security option of a secondary password. Providers can
easily assign standard or custom lab result messages from any telephone, and can
integrate with a lab management or data management system to offer fully automated
lab result message assignment.
LabRetriever allows physicians to store a library of standard lab result messages,
which can be assigned to any patient as needed. LabRetriever also allows the physician
to record completely custom messages for individual patients, offering a very personal
touch along with the convenience of physician and patient avoiding phone tag. Follow-up
instructions and other important health information can be included with each message.
LabRetriever provides archived reports, and offers an audit trail of lab results
retrieval activity.
LabRetriever 4.0 is offered in three models to accommodate the needs of any sized
facility, from a single provider to a large hospital, group practice or HMO. The
system uses quality Dialogic voice hardware and is user-installable in a compatible
Windows-based PC, or available as a completely configured turn-key system.
As a member of the Microsoft Empower Program, JulySoft was able to interact with
Microsoft and its ISV partners during the LabRetriever 4.0 development cycle, and
to utilize the Microsoft software development tools, which allowed JulySoft to easily
migrate its existing application to the Microsoft SQL database environment.
“Through our development collaboration with Microsoft, and invaluable customer feedback,
JulySoft is delivering a superior product that meets the growing need for high end
automated communication solutions,” said Lew Lepley, JulySoft president and CEO.
“The healthcare industry is changing rapidly and products such as LabRetriever,
which allow healthcare professionals to continue providing personalized service
without tying up valuable resources, are an inevitable part of that transition.”
About JulySoft
JulySoft provides friendly, interactive computer telephony systems that improve
the profitability and productivity of a wide range of businesses from healthcare,
service and retail industries to local, state and federal government agencies. JulySoft’s
automated communication solutions increase revenues and control costs by reducing
appointment no-shows and automating staff telephone workloads. JulySoft is a customer-centric
company with a 15-year track record of total customer satisfaction. With successful
integration to over 400 software systems, JulySoft is the solution provider of choice
for hundreds of vendors and consultants in the healthcare industry.